Governing Principles

Customer Relations

With close to 200,000 members in East Africa today, we are the preferred health insurance provider for both the public and private sectors across the country and the East African region today. In our everyday business, and guided by our vision, mission and values, AAR Health Services (U) Ltd seeks to be the most trusted medical insurance provider for Africa that our clients will truly believe in. We are wholly committed to developing a business environment that is client focused: one that will protect and propel the success of Africa’s people.

Regulatory Compliance

We are committed to the core principles of accountability and transparency through sound business practices and compliance with the Insurance Act and the governing rules of the land. We aim to make a positive and significant impact not only to our business but to the productivity and growth of the insurance sector.

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