Frequently Asked Questions
AAR is an insurance company in Uganda here to cover all your health insurance needs. Learn more at https://aar-insurance.ug/
Contact us at info.ug@aar-insurance.com or explore and get quote for one of our products at https://aar-insurance.ug/#products
Report the loss to your HR department immediately you realize it’s missing. However, the card cannot be used by any other person provided the fingerprints have been saved on the card.
You should return the card to AAR Insurance for replacement at a small cost of UGX 30,000 only
The hospital should notify AAR Insurance for off smart billing.
You can be verified by use of OTP on your mobile phone or treated off smart after authorization by AAR Insurance.
Treatment will be provided only after authorization by AAR Insurance. However, always encourage the child to be taken by a guardian whose fingerprints are captured.